A companion checklist to our How to Choose an IT Services Partner in India guide. Use this scorecard to systematically evaluate potential IT partners across technical capability, communication, pricing, local fit, and post-delivery support. Includes a red flag checklist and reference-call question template.
Evaluate each partner on: technology stack expertise relevant to your project (0-10), portfolio quality and relevance (0-10), team size and seniority mix (0-10), development methodology and tools (0-10), and certifications and partnerships (0-10). Multiply each score by its weight and sum for a weighted score out of 100.
Assess: response time to initial inquiry (0-10), clarity of proposals and documentation (0-10), project management tools used (Jira, Asana, Trello) (0-10), reporting frequency and format (0-10), and willingness to align with your existing workflows (0-10).
Compare: pricing model (fixed price, T&M, retainer) and hourly rates (0-10), billing increments, payment milestones (0-10), NDA and IP protection terms (0-10), and pricing transparency — are there hidden costs for changes? (0-10).
Verify: time zone overlap and communication language proficiency (0-10), cultural alignment and references from local clients (0-10), post-launch support SLAs and maintenance pricing (0-10), and data security compliance (ISO 27001, GDPR, DPDP Act) (0-10).
Flag a partner if they: guarantee #1 rankings on Google, refuse to sign an NDA, cannot provide client references, outsource work without disclosure, have no documented security or privacy policy, or charge for the initial discovery call.
According to a 2025 Deloitte survey, 63% of Indian enterprises reported improved project outcomes after switching to structured IT partner evaluation frameworks. Gartner’s 2025 CIO Agenda found that organisations using weighted selection scorecards achieved 40% higher satisfaction rates compared to those using informal evaluation methods. NASSCOM’s 2025 India Tech Services report noted that the Indian IT services market grew to $254 billion, with SMBs accounting for 28% of IT services spend.
Common questions regarding how to implement, coordinate, and verify this blueprint in your organization:
Open source document designed for technical lead reviews and operational project coordination.